Privacy Notice


This Notice explains how we at DataTracks collect, use, retain and disclose Personal Data collected from you on our website.

WHO WE ARE

At DataTracks we assist our clients in preparing error-free regulatory reports, on time and with minimal effort.

We prepare more than 12,000 XBRL statements annually for filing with regulators such as SEC in the United States, HMRC in the United Kingdom, Revenue in Ireland, ACRA in Singapore, MCA in India and EU regulators such as ESMA, EBA and EIOPA.

Honed by over 13 years of experience in preparing more than 160,000 compliance reports in XBRL, XML, iXBRL and EDGAR formats, our solutions and services are designed to assure quality, reliability, security and ease of use.

You can find more about us at https://datatracks.nl/en/about-datatracks

We are the data controller for the information we get from you on your visit to our website.

OUR COMMITMENT

Our information handling practices are continually reviewed to ensure that they comply with the European Union General Data Protection Regulation (GDPR), 2018 as well as "Reasonable Security Practices and Procedures and Sensitive Personal Data or Information Rules, 2011" under Section 43A of the Indian Information Technology (Amendment) Act, 2008.

Information Collection

We collect your Personal Data in the following ways on our website:

  • Through information provided by you when you visit our website
    • You fill up our 'Request Free Trial' form and submit your Name, Email Address, Phone, Organization, Country
    • You fill up our 'Sign Up' form and submit your Name, Email Address, Phone Number
    • You fill up our 'Contact Us' form and submit Your Name, Your Email
    • You fill up our 'Email Us' Form and submit your Email Address
    • You fill up our 'Request a Quote' Form and submit your Name, Email Address
    • You fill up our 'Request a Callback' Form and submit your Name, Email Address
    • a. You chat with us using FreshChat, where we collect your Session ID, Name, Email Address, Phone Number
    • You connect to us on call where we collect your Phone Number, Name and Email Address to contact you back
    • You connect to us by sending us emails where we collect your Name and Email Address to contact you back
  • Through Feedback
    As a visitor when you access our website, we collect your feedback when you rate your experience and tell us your experience by sending us message.
  • Through cookies on our website
    The cookies collect information about you when you visit website. For more information about cookies, please refer to the 'Cookies Information' section on this Notice.

Information Purpose & Usage

We use the collected Personal Data for:

  • Providing you our Free Trial
  • Contacting you for providing our Solutions and/or Services
  • Answering your queries or technical issues or complaints
  • Tracking your activities on our website
  • Website feedback and performance

We retain and use your Personal Data as long as it is necessary for fulfilment of the respective purposes as specified in this section.

Choice & Consent

On our website, every page that collects Personal Data from you, states the purpose of collection of information. If you agree to the purpose, you can provide your information and thus give your consent to us to use the information provided for the stated purpose.

If, at any point, we decide to use your Personal Data for a different purpose, we will notify you and obtain your consent.

You can withdraw your consent at any point in time by reaching out to us at the details mentioned in the 'Contact Us' section. Consequences of withdrawal will be communicated to you on contacting us and on your agreement, your request for withdrawal will be processed.

Cookie Information

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

Below is a list of cookies used on our website along with a description of what they are used for.

Sl. No. Name of Cookie Owner 1st/3rd Party Expiry period Purpose
1 _ga Google Analytics 3rd Party 2 years Unique visitor ID Tracking
2 _ga_gtag_UA_72257791_1 Google Analytics 3rd Party valid till browser session Unique visitor ID Tracking
3 _gid Google Analytics 3rd Party 24 hours Used to distinguish users
4 wooTracker Woopra Analytics software 3rd Party 2 years Measure Site performance

You can find more detailed information about cookies and adjusting your browser settings to refuse the use of cookies by visiting http://www.allaboutcookies.org/manage-cookies/ .

For more information on these third party cookies visit:

For Google Analytics:

https://support.google.com/analytics/answer/6004245

For Woopra Analytics:

https://www.woopra.com/privacy/#Our_Use_of_Cookies_and_Other_Tracking_Mechanisms

Each of these third parties are governed by their own privacy policies. Please go through their privacy policies to get information on their Privacy Practices.

Disclosure

We use the services of Rackspace, IBM Softlayer and similar Cloud Computing companies to store your Personal Data that you provide us on our website. These companies provide services to us under extremely strict confidentiality agreements and do not have any independent right to share this information with any entity without our permission.

Personal Data collected from you will not be disclosed without your consent. Exception to this is when such disclosure is necessary for compliance to any legal and/or law enforcement obligations. We will do so after following necessary due processes.

We will make every effort, where possible, that such mandated disclosures are communicated to you.

Access & Correction

You can update or correct your Personal Data collected from you, by calling support contact number available on our website.

Data Security

We are committed to protecting your Personal Data in our custody.

We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion.

Data Transfer

Where DataTracks processes data on behalf of you it shall comply with the GDPR requirements.

Where data processing is required as part of the services and support provided to you, it may be carried out outside EEA.

DataTracks further acknowledges that it imposes the same obligations on our Group Companies outside the EEA, as those which are imposed on the Company under the GDPR Act.

Click here to obtain a copy of the security and safeguards document. For more information, Click here to Contact Us

Links to other websites

Our Website has links that redirects you to our social networking pages of Facebook, Twitter, LinkedIn, Google +. These pages are hosted on social networking sites that are governed by their own privacy policies. Please go through their privacy policies to get information on their Privacy Practices.

Children's Privacy

Our website is not designed to be used by children aged below 18. Personal Data of children will not be knowingly collected by us.

DIRECT MARKETING

We may also use your information to provide you with details about DataTracks products and services. Direct marketing is in our legitimate interests continually to evaluate, develop or improve our products as well as the experiences of users of our services and products. We may send you marketing messages by post, email, telephone, SMS, Mobile / Web Push Notification, Social Media, automated voice calls, and secured text messages using external service providers. You can change your mind on how you receive marketing messages or choose to stop receiving them at any time.

Notification of Changes

We reserve the right to amend this Privacy Notice at any time. We will update our Privacy Notice with a new effective date stated at the beginning of it. Our processing of your Personal Data will be governed by the practices set out in that new version of the Privacy Notice from its effective date onwards.

Rights provided to you under GDPR

In case you are accessing the website from within the European Economic Area, we are committed to providing you with the following additional rights which you can exercise:

Rights under GDPR How we facilitate your rights
Right to be informed

We aid this right to you through our Privacy Notice

Our Privacy Notice communicates how we handle your Personal Data collected through our website. For any further information, feel free to contact us

Right of access You can contact us to get access to your Personal Data along with information regarding its purpose, disclosure, categories of Personal Data, storage period, source of collection of Personal Data, confirmation whether or not they are being processed
Right to rectification You can call support contact number available on our website to get the information corrected
Right to erasure You can contact us to get your Personal Data deleted or erased
Right to restriction of processing

You can contact us and request restriction of further processing in case:

  • You contest the accuracy of Personal Data provided to us and you would like to restrict its processing for a period enabling us to verify the Personal Data
  • You think the processing of Personal Data is unlawful and request restriction instead of deletion
Right to data portability You can contact us to get your Personal Data in a structured, machine-readable format and if you want, can have it transmitted to another organisation
Right to object The information provided by you can be used for direct marketing purposes. You can choose to stop receiving them at any time by contacting us or choosing Unsubscribe option in emails sent to you.
Right to not be subject to Automated decision-making, including profiling We do not process your Personal Data for automated decision making including profiling
Right to lodge a complaint with the Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of an alleged infringement of the General Data Protection Regulation.

For the purposes of the UK, the supervisory authority is the Information Commissioner's Office (ICO), the contact details of which are available at: https://ico.org.uk/global/contact-us/

We will verify your identity when you exercise these rights. For exercising your rights and getting information about any limitations which apply on them, you can reach out to us at the contact details given below.

Contact Us

For any further queries and complaints related to privacy, or exercising your rights under GDPR, you could reach us at:

Name of Person: Sriraman Ranganathan

Contact No.: +44 (20) 3608 1300

Contact Email ID: cfo@datatracks.com

DTracks Limited

Belgrave House, 39-43 Monument Hill,

Weybridge, Surrey, KT13 8RN

United Kingdom


DataTracks Global Private Limited

#05-01 Grand Building 17 Phillip St

Singapore 048695


DataTracks Europe B.V.

Planetenweg 5, 2132HN Hoofddorp,

The Netherlands.

Your queries will be addressed within one month of receipt of such requests. In case of any delay in addressing such requests, the delay will be communicated to you within a month of receipt of request.

Pay & Upload

  • Upload your financial statements and Tax computations (if available) in Excel, PDF or Word Formats
  • Choose the number of pages and your preferred TAT. Confirm prices and pay online by Paypal or credit card. In case you want to make payment in other modes, contact us
  • You will receive an email alert when files are ready. Login and download. We will assist you with amendments till your successful filing with HMRC at no additional cost. If you need clarifications, call us at 020 8099 8020 or email us at support@datatracks.co.uk.

Download your iXBRL document

You will receive an alert when files are ready. Log in to your account. Download the iXBRL package. We will make amendments as per your requirements or your tax advisor's requirements at no additional cost till your successful filing with HMRC. If you need clarifications, call us at 020 8099 8020 or email us at support@datatracks.co.uk.



XBRL / SBR preparation Software
For filing with
Chamber of Commerce

Netherlands Chamber of Commerce